All Systems Operational

Updated a few seconds ago

VoIP and Data Services

Operational

Clear Rate Hosted PBX/SIP Trunking

Operational

Legacy TDM Voice Services

Operational

DNS

Operational

Hosted Services

Operational

Colocation

Operational

SD-WAN Gateways

Operational

Hosted Virtual Servers

Operational

2

Upcoming Maintenances

0

Incidents Last 30 Days

2

Maintenances Last 30 Days

Locations

Scheduled Maintenance

Routine Network MaintenancePlanned Maintenance

Schedule

August 19, 2025 00:01 - 06:00 EDT
August 19, 2025 04:01 - 10:00 UTC

Components

VoIP and Data Services, Clear Rate Hosted PBX/SIP Trunking, Legacy TDM Voice Services, DNS, Hosted Services, Colocation, SD-WAN Gateways, Hosted Virtual Servers

Locations

Troy Data Center, Southfield, MI, Livonia, MI, Troy, MI East, Troy, MI West, Troy, MI North (Auburn Heights), Battle Creek, MI, Battle Creek Datacenter, Chicago Equinix Exchange, DET-IX Exchange, 365 Datacenters, Southfield, MI, Grand Rapids Datacenter, Lansing, MI, Saginaw, MI, Pontiac, MI, Oak Park, MI, Royal Oak, MI, Birmingham, MI, Warren, MI, Northville, MI, Ann Arbor, MI, Elkhart, IN, Gaylord, MI, Wayne, MI, Canton, MI, Downtown Detroit, MI, Grand Blanc, MI, West Bloomfield, MI, Auburn Hills (PNTCMINE), Frontier ENNI, Verizon ENNI, AT&T ENNIs

Description

Routine network maintenance will be performed in the specified area. During the specified window, you may experience a service impact lasting between 10 minutes and 30 minutes. While we do not expect the outage to last beyond the time specified, we reserve the entire window.
Routine Network MaintenancePlanned Maintenance

Schedule

August 20, 2025 00:01 - 06:00 EDT
August 20, 2025 04:01 - 10:00 UTC

Components

VoIP and Data Services, Clear Rate Hosted PBX/SIP Trunking, Legacy TDM Voice Services, DNS, Hosted Services, Colocation, SD-WAN Gateways, Hosted Virtual Servers

Locations

Troy Data Center, Southfield, MI, Livonia, MI, Troy, MI East, Troy, MI West, Troy, MI North (Auburn Heights), Battle Creek, MI, Battle Creek Datacenter, Chicago Equinix Exchange, DET-IX Exchange, 365 Datacenters, Southfield, MI, Grand Rapids Datacenter, Lansing, MI, Saginaw, MI, Pontiac, MI, Oak Park, MI, Royal Oak, MI, Birmingham, MI, Warren, MI, Northville, MI, Ann Arbor, MI, Elkhart, IN, Gaylord, MI, Wayne, MI, Canton, MI, Downtown Detroit, MI, Grand Blanc, MI, West Bloomfield, MI, Auburn Hills (PNTCMINE), Frontier ENNI, Verizon ENNI, AT&T ENNIs

Description

Routine network maintenance will be performed in the specified area. During the specified window, you may experience a service impact lasting between 10 minutes and 30 minutes. While we do not expect the outage to last beyond the time specified, we reserve the entire window.

History (Last 7 days)

Description

Clear Rate Communications will be performing demand maintenance on our core switching platform to ensure the reliability, performance, and security of your services with us. You are receiving this email because one or more of your services will be impacted by this maintenance. While we do not anticipate impact beyond the stated outage duration, the entire maintenance window is reserved. Maintenance window: Wednesday 8/6/25 12:00 AM - Wednesday 8/6/25 6:00 AM Anticipated downtime: Interruption up to 30 minutes If you have any questions or concerns, please do not hesitate to contact the Network Operations Center noc@clearrate.com (877) 877-4799.


Components

VoIP and Data Services, Clear Rate Hosted PBX/SIP Trunking, Legacy TDM Voice Services, DNS, Hosted Services, Colocation, SD-WAN Gateways, Hosted Virtual Servers


Locations

Troy Data Center, Southfield, MI, Livonia, MI, Troy, MI East, Troy, MI West, Troy, MI North (Auburn Heights), Battle Creek, MI, Battle Creek Datacenter, Chicago Equinix Exchange, DET-IX Exchange, 365 Datacenters, Southfield, MI, Grand Rapids Datacenter, Lansing, MI, Saginaw, MI, Pontiac, MI, Oak Park, MI, Royal Oak, MI, Birmingham, MI, Warren, MI, Northville, MI, Ann Arbor, MI, Elkhart, IN, Gaylord, MI, Wayne, MI, Canton, MI, Downtown Detroit, MI, Grand Blanc, MI, West Bloomfield, MI, Auburn Hills (PNTCMINE), Frontier ENNI, Verizon ENNI, AT&T ENNIs


Schedule

August 6, 2025 00:01 - August 6, 2025 06:00 EDT
August 6, 2025 04:01 - August 6, 2025 10:00 UTC



August 8, 2025 00:15 EDT
August 8, 2025 04:15 UTC
[Update] started without issue

August 8, 2025 00:15 EDT
August 8, 2025 04:15 UTC
[Update] completed at the scheduled time without issue